·          BOOKING INFORMATION
One day sale booking ticket, one day sale phone call script and questions, senior booking guidelines
·          PREPPING FOR THE CLIENTS ARRIVAL AND SESSION
2010 Boys clothing guide & 2010 Girls clothing guide in PDF formats, appointment reminders for clients, senior information gathering sheet, senior survey, back of bag conversion chart for photographers, email reminders
·          DOCUMENTS FOR PRIVATE SCREENING APPOINTMENT
Appointment reminder forms, private screening policies, album or folder checkout form, private screening checklist
·          SENIOR PRICELIST FOR 2010
PDF file that includes our complete senior pricing information for 2010, as well as products and descriptions that we sell.  Pricing calculations form included.
·          DOCUMENTS FOR THE ORDER APPOINTMENT
Homework help sheet 2010, payment plan forms, frame order forms sales appointment checklist, appointment reminders for framing & order pickup
·          POLICIES & PROCEDURES FOR STUDIO PROTECTION
Portrait client sign-off form, copyright release forms, holiday rush deadlines, rescheduling and cancellation policy, purchasing sample prints, interest charge on overdue orders order sign-off form, copy store samples and letter to protect copyright, sport team poster guidelines
·          INTERNAL STAFF DOCUMENTS
Photography schedules, staff commission info., employee handbook and non-compete, staff review and evaluation forms, time off request forms

·          POWERPOINT PRESENTATION – for you to take home and train your staff

·          DVD TUTURORIAL INCLUDED

·          NOTES ALSO INCLUDE THEORIES AND IDEAS

·          PRODUCT TEMPLATES & BOOK TEMPLATES

·          TITLE SLIDES FOR OUR SHOWS

·          PDF INSTRUCTIONS FOR ROOM PROJECTING & INCREASING YOUR SALES

·          CAMTASIA TRAINING FROM KENT

·          2010 AMBASSADOR INFORMATION – Handbook, our shooting calendars, email correspondences with ambassadors, mailings we send out, meeting information, Powerpoint show (you can modify) wallet brochures, wallet card design

·          KSP BRUSHES WE USE EVERYDAY: fall leaves, flowers, travel, vintage & scroll

·          LAYERED PHOTOSHOP BACKGROUNDS: grungy, holiday, ,school, vintage

·          LIGHT LIKE A PROFESSIONAL – learn different lighting techniques and ideas to make your images stand out from the rapidly increasing “photo moms” and copycat studios

·          SENIOR BOY POSING – Often the hardest clients to photograph, learn our posing ideas for boys

·          SENIOR GIRL POSING – Great, fashionable posing for the senior girls of today’

·          KENT SMITH TOOLS – a PDF file explaining the different lighting sources we use in the studio